News

FAQ
FAQ
1. How do I know my size? Each product page includes a size guide. If you are between sizes, we generally recommend sizing up for a relaxed fit. You can... Read more...
RETURN & REFUND POLICY
RETURN & REFUND POLICY
1. Return window: you may return eligible items within 30 days of delivery. [CUSTOMIZE: you can change this to 14 or 60 days if you prefer.]2. Condition: items must be... Read more...
SHIPPING POLICY
SHIPPING POLICY
1. Processing time: orders are processed within 1–3 business days (excluding weekends and holidays). You will receive an email with your tracking number once your order ships.2. Shipping methods and... Read more...
SERVICE POLICY (TERMS OF SERVICE)
SERVICE POLICY (TERMS OF SERVICE)
1. Acceptance of terms: by accessing or using the SERAPHINE website, you agree to these terms of service. If you do not agree, please do not use our site.2. Eligibility:... Read more...
PRIVACY POLICY
PRIVACY POLICY
1. Introduction: SERAPHINE ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit or shop on our website, how we use and protect... Read more...
CONTACT US
CONTACT US
1. We'd love to hear from you! Whether you have a question about an order, sizing, shipping, or returns, our customer care team is ready to help.2. Email: runemarquavius715@hotmail.com —... Read more...
ABOUT US
ABOUT US
1. Welcome to SERAPHINE, a women's clothing brand created for young women who love fashion that feels fresh, expressive, and made for real life.2. We design and curate on-trend pieces... Read more...